What is the shipping charge refund policy?

🚚 Fast & Reliable Delivery

✅ On-Time Delivery Guarantee

If your order is not delivered within the committed timeline,
you can claim a FULL refund of the delivery charge.

📍 Delivery Timeline

🟢 Regular Delivery

• Dhaka → 2 Working Days

• Outside Dhaka → 4 Working Days

⚡ Express Delivery

• Dhaka → 1 Working Day

• Outside Dhaka → Not Available

• What is the Delivery Charge?

• Regular Delivery:

  • Inside Dhaka Metro: BDT.60

  • Outside Dhaka Metro: BDT.120

   

  Express Delivery:

  • Same Day Delivery: BDT.100 

  (Order Placement Time for Eligibility: 12:00:00 AM – 10:59:59 AM)

  • Next Day Delivery: BDT.80 

  (Order Placement Time for Eligibility: 11:00:00 AM – 11:59:59 PM)

  
  
  Note: The Delivery Charge might vary due to Product Category, Size, Quantity and Delivery Location.